01
Web Development & Design Policy
We provide a demo website to our clients so that they can evaluate the quality of our work and feel confident before committing to a project. Before making any payment for our services, you are encouraged to contact us with any queries or concerns you may have.
02
Eligibility for Refund
Every project is handled with professionalism and care. We aim to deliver projects on time and to the agreed specification. Refund eligibility is assessed according to this policy and the stage of project completion.
- Request within the applicable cancellation window.
- Approved refunds processed within 5–7 working days.
- Credited to the original payment method.
- Each request reviewed case by case.
03
Advance Payment Policy
A 50% advance payment is required to initiate any project. This confirms your commitment and allows us to allocate the necessary resources.
- 50% advance payment is mandatory before work begins.
- Cancellation must be requested within 15 days of the advance payment date.
- The advance payment is strictly non-refundable under all circumstances.
- Requests after 15 days are not eligible for a refund on the remaining balance.
04
Change in Policy
SKVSALES reserves the right to amend, update, or revise this Refund & Cancellation Policy at any time without prior notice. We encourage existing and new clients to review this policy periodically. Continued use of our services following an update constitutes acceptance of the revised terms.